Service Department

At A.C. Carlson, our customer service doesn't stop with the purchase of your major appliance. We make certain that your appliances get serviced by quality people. If service is required in the future, you can rest assured of the same dedication to exceptional assistance. Technicians are readily available to handle your washer, dryer, refrigerator, freezer, oven, range or microwave service needs whether in or out of manufacturer's warranty.

Call store for details

Parts Department

Our Parts Department features several appliance parts and filters for your appliance replacement needs. We offer the manufacturer's warranty on parts we sell for GE, Maytag, Whirlpool, KitchenAid, Amana and Electrolux to name a few. If we do not have the part on shelf, we can normally have the part in a few days

Call store for details.

Our Professional Team

Parts and Service

Front Row: Laurel Carlson, Dave Carlson, Gordy Peterson. Back Row: Rod Jacobs Jr., Luke Wraa, Rod Jacobs Sr., Matt Anderson, Bob Hagstrom, Yogi Jacob

Delivery & Installation

Let the experienced professionals at A.C. Carlson of New Hope Minnesota handle your delivery and installation needs once you kitchen appliance or laundry purchase has been made. Knowledgeable installers will assure that your new products arrive safely and are installed properly so that you can have a worry-free installation experience. The new appliances will be tested to make sure it works correctly and all the packing materials will be removed from your home so that you can get back your day. Any questions or needs you may have will be handled promptly and professionally.

Professional installation is recommended on certain products, and in some cases necessary to ensure warranty protection coverage. A.C. Carlson will help you decide which installation options are best for you.

Assurance & Protection

Our Expert Protection packages offer an extended service plan for your purchase which can prove invaluable if the product needs repairing or replacing of parts, and coverage of the labor. Eliminate all of the irritations associated with restoring your equipment to peak condition. Make one toll-free phone call to the Expert Protection service support center and they will provide fast, efficient service. The package covers the cost of all covered repairs and if for some reason they cannot repair the product, they will replace it!

Expert Protection Protect What's Yours
  • Assured product performance throughout the term of the service plan
  • Complete protection against unexpected, costly service bills
  • Coverage on all major brands
  • 24-hour-a-day, 7-days-a-week, 365-days-a-year, access to service representatives via our toll-free number, 1-800-930-3986
  • National servicer network
  • All covered parts and labor for unlimited service calls
  • Power surge/spike protection
  • In-home service available on most items